Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Ray (Llandudno)
Purchase of the car was very quick and easy,i got a fair part exchange price for my car so overall very happy
Richard Weston (Penyffordd)
Just wanted to say thank you very much for a swift and amazing sale. The car was immaculate, and Alex who was there to show me around and talk me through while on a test drive was spot on.
Thank you
Colin Mather (Leeswood Mold) Nissan Qashqai
I have felt on edge with a lot of car dealers over the years but not here. Nick Roberts customer service is second to none great job keep it up! Thanks.
Linsey Geddes (Wrexham)
The easiest car purchase we have ever made. No pushy salespeople Alex dealt with us He was just brilliant Thanks
Colin Atkinson (Topsham Devon) BMW 330d
Who would buy a car seen only from photos then make a 500 mile round trip to collect it?
Well, a Nick Roberts customer would. his observations and judgement of a car to be purchased are second to non and most importantly, honest.Nick picked me up from the station and after going over the car,a tour of the spotless well appointed workshops and meeting his family
we set to with the paperwork over coffee and a bacon sandwich kindly produces by Nick's wife.
Nick escorted me down the road to fuel up and put me on the right road south,armed with one of his wifes fabulous scones! so I could power on to Devon non stop. thanks Nick for my pristine BMW. (from south Devon and back less than 12 hours including transaction,great rail links to Chester make this dealer an easy proposition for anywhere in the UK)
Hashim (Manchester) Audi A3
Recently bought an Audi A3 and it's fair to say that Nick is one of the most trustworthy and nicest salespeople I've ever come across. The service from when I first got there and till now has been absolutely fantastic and I can't have any complaints. The car was as described and I am very happy with it and also the after service has been excellent and I can't thank him enough. Will definitely be looking to buy from Nick again in the near future and would also highly recommend him to friends and family.

Rebecca Fernyhough (Stoke on Trent)
Buying a car is great, until you have to go to the dealership.. Pushy, annoying sales people can ruin the process.
This cant be said for Nick Roberts cars. Not only does Nicks reputation proceed him (in a good way) he is a geniunely nice person to deal with his colleagues were always pleseant and happy to help on the phone. The whole experience was a pain free enjoyable one. Will be coming back to Nick Roberts Cars.. Would definitely recommend this family run business'
Emily (Wrexham)
Recently bought an Audi A1. Really pleased with it. Was very clean when I went to view and test drive. Nick and team were very helpful and friendly. After service is excellent too. Highly recommended.
Malcome & Heather Garret (Oswestry Shropshire)
Recently bought a Nissan X trail. Nice to go to a garage were there was no pushy sales people, they let you browse at your own leisure. Nick and Alex were more than helpful, their service was second to none. It was a pleasure to do business with both Nick and Alex , I would recommend them anybody. Many thanks
John Morris (Ireland)
We recently bought a 2013 Kia Ceed off Nick and his team and were very satisfied with the service. Buying a used car direct from this dealer is a really worthwhile option for Irish people to consider. Nick's garage, located convenient to Liverpool airport and within an hours drive from Holyhead, is very easy to get to by plane or ferry. I took a morning flight from Knock airport to Liverpool, was kindly picked up by Alex from the airport and was back in Ireland again that night with the car, having taken the Ferry back from Holyhead. Even after paying the VRT import duties, flight and ferry costs etc this car still worked out at appreciably less than we'd pay for a similar one in Ireland. Nick runs a tight ship and always has a fine range of well sourced good clean cars for sale at competitive prices The Kia we bought was absolutely spotless and with low mileage. Based on my positive experience I'd urge Irish customers to give Nick or Alex a call. I certainly intend to deal with him again "“ all going well.

Thanks again Nick & Alex

John Morris
Paul Hughes
Just Bought a Nissan Qashqai was very impressed with the service it was a totally stress free purchase. Alex was helpful and polite left us to have a look at the car and go for a test drive with no hard selling. The car was delivered to our driveway so no hassle of arranging a lift to go and collect. Would definitely purchase another car and highly recommended the garage to friends and family.
Brian Williams
I was very impressed with this dealer. Alex was very helpful, the car was spotless and the small jobs I asked them to do for me were carried out immediately. The best testimonial I can give is that I would have no hesitation in buying from them again.
Tracey and Mike (Denbigh North Wales)
I have just purchased a lovely red Mini Cooper from Nick and his team . The whole experience has been stress free, I can\'t recommend Nick and his team enough from the minute we first viewed Nicks cars their was no hard sale . When it came to business Nick was very professional polite and efficient . I was also having my own personal number plate for the very first time and Nick kindly held our hand and carried us through the whole process. He went that extra mile. Next time my husband changes his car we know where we will be going ....... Nicks!
Rob Hughes (Caergwrle)
I went last friday to look at a car my wife was interested in and come away with 2 cars. i was so impressed with nick and his team and the quality of his cars,the attention to detail on the cars he sells,the after service he provides, and his honesty what a lovely trader,his service is second to non so i know where im going in future.
Steph (Buckley)
Always fantastic service from such a great team, always able to fit my car in and are always kind enough to drop me and my baby home when we drop the car off. Can not recommend these guys enough! Thanks for always being amazing!
Vince and Lynn Moore (LLangollen)
We met Alex who was really helpful in helping us decide to buy our lovely new skoda yeti he was very efficient honest and helpful great garage great service thankyou will recommend you to all our friends
Phil (Chester/Jan 2017)
Exceptional service, visited showroom on a Sunday, made enquiries and drove away in a new car the following Saturday! Absolutely faultless service and I have no hesitation in recommending Nick to anyone.
Matthew (Bagillt
Excellent service. Bought a red Fiesta last weekend, and there was no pressure at all. All cars are in great condition, he clearly takes pride in his work. I would definitely recommend to anyone.
Sue (Mold)
Just picked up my new fiesta up ...great car, great friendly service . I would recommend them to anyone ......many thanks
Thank you so much for stopping and helping me change my flat tyre, it was very kind of you and i do appreciate all your help.
Many Thanks
Jack (Buckley)
Excellent professional service. As soon as you turn up and see how well kept the premises are you can instantly tell how much pride they take in their work. The garage is exceptionally clean and well kept which is rarely found elsewhere. I brought my car in to be fixed which they done so to a very high standard. And Nick Was extremely helpful with any questions or queries I had. I've been to a lot of garages as I have quite a few cars but this is by far the best I've been to. Would recommend to anyone.
(Williams Heating Wrexham)
We have been using Nick for the service and repairs of all our vehicles for a few years now and have nothing but praise for the service he and the mechanics provide. Thanks Mark. (Williams - Heating)
MR GOULD (Wrexham)
As a family from Buckley with a van, car & an old vitesse we are fortunate to have come across Nick & the lads. Don\'t have any problems for long with the cars since we\'ve been using his garage. Keep up the good work lads
Mike (Brombourgh)
A garage where the owner trades with his name - Nick Roberts Trading, always give you an idea that the service you receive is going to be excellent, i have been buying cars and having them serviced and repaired by Nick for the last 8 years and I have always been really pleased. A garage i would recommend to anyone, i\'m so pleased i found it myself!!
James (Manchester)
Many thanks to Nick and his team after i purchased a first class vehicle from him for my business. Excellent and efficient customer care and the vehicle was presented to me in superb condition. A trusted and friendly company to deal with. Many thanks, James
Paul Hughes (Anglesey)
Just bought a VW Golf today 20/10/16 first class car top guys Many Thank\'s great drive home more than happy
Barry & Ruth (Penyfford)
Nick and the team you are all fantastic. Thank you so much for repairing our Hyundai Tuscon again. You're always accomodating and swift to confirm the problem and complete any repairs. Its always a pleasure to return to somewhere we know and people we can trust. Regards Barry and Ruth
Daryll (Heathrow London)
It was noticeable how easy Alex and Nick were to deal with. As we were buying unseen, we had to trust your team, who knew lots of details about the car and were very reassuring. The car is superb and just as described in our conversations. It was great when the car turned up on your lorry as arranged. Many thanks for a smooth and excellent service, Daryll & Sarah Atkinson (Heathrow London)
Scott @ BINAP LTD (Edinburgh)
Thank you for collecting me at the train station. The Corsavan is awesome and defiantly the smoothest van i now have in the company. Like i said yesterday if you get any more of these in stock with low mileage like this one let me know as i am always in the market to replace our ageing old ones, Cheers.
Harry Shone (Pensby Wirral)
Testimonial :Asked Nick to find me a Volvo XC90. As with most things I had a budget which I needed to stick to, Nick came up with a fantastic quality used XC90 which came in under budget. Big thank you to all the staff at Nick Roberts Trading for looking after my E220 Mercedes Benz for the last 5 years. If you are looking for a quality car you need to visit this garage, highly recommended.
Morgan & Chris Tudor (Hope)
We have purchased all our cars from Nick over the years, been very pleased with all of them and when you come to part exchange them he knows their history, because he's serviced them.
fantastic service very friendly and genuine my car is fantastic will be returning for all my car needs highly recommended. FORD FIESTA TDCI 5 DOOR
Peter Roettig (Derbyshire) Audi A6 Tourer
Just thought I would let you know how pleased I am with the car. It is truly an amazing car. I'd like to thank yourself and your garage for all the work you have done. Waiting for the right car to come up and then after speaking on the phone with yourself without even viewing the car gave me the confidence to trust and buy a car from yourself and i'm glad I made that decision. Travelling that distance was the right choice to purchase the right car and from the right seller so again thank you very much.
Mr. A. Astbury (Penyfford, Nr Chester)
A really nice change to see a caring and old style company where the owner works and gets his hands dirty. Quality service and all our vehicles have been treated like they belong to Nick Roberts Trading himself. Quality staff and very a helpful firm.
Mr P Paddock (Chester)
Excellent hospitality and very friendly service. I have always gone to Nick Roberts for all of my car services which I have found to always be very transparent and upfront with what is required.
Rachel WJ (Ruthin,North Wales.)
An excellent service before and after sale. His approach filled me with confidence. I have no hesitation in recommending him.
Jim Glover (Hope Nr Wrexham)
Hard to find good vehicles these day and Nick found me a GTD Golf of which i thought would be around 15,000 pounds for 13000 with only 32000 miles with 1 owner. Very please and thanks you..
LTD Hygiene (Ely Cambridge)
Vehicle delivered as described and really clean. Transport was within 48 hours as agreed and the follow on from sales to see how thing were going 2 weeks later was a great surprise. A good company.
Crown Fuels Mold
I have been dealing with this company since 2007 and bought and had vehicles service since. Good and reliable straight talking people. Always there to help and advise you the in the right way.
Paul Murphy
Peace of mind at no extra cost! Cheers Nick.